Terms of Service

OVERVIEW

Welcome to samircalin.com, operated by SA&DA FOOD LTD (Company Number 16360511), a company registered in England and Wales. The terms "we", "us" and "our" refer to SA&DA FOOD LTD. We operate this website, including all related information, content, features, tools, products and services, to provide you, the customer, with a quality shopping and browsing experience (the "Services").

Our Services include an online shop offering vanilla products and other goods and services, as well as information relating to our food service operations, including our restaurant Saorma cu de toate, located in Burnt Oak.

The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms"), describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least 18 years of age, or the age of majority in your jurisdiction of residence, and that you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.

To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be asked to provide certain information such as your email address, billing, payment and shipping information. You represent and warrant that all information you provide is correct, current and complete, and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all activity conducted through your account. You may not transfer, sell, assign or licence your account to any other person.

SECTION 2 - OUR PRODUCTS AND SERVICES

SA&DA FOOD LTD offers a range of products and services through this website, including but not limited to vanilla products, specialty food ingredients, other food and non-food goods, and additional services as listed from time to time. We also present information relating to our restaurant and food service operations, including menus, dishes, prices and availability at Saorma cu de toate, Burnt Oak.

The scope of products and services available through the Services may change at any time at our sole discretion, without notice. We reserve the right to introduce new product categories, discontinue existing ones, or expand into new areas of business without prior notification.

We have made every effort to provide an accurate representation of our products and services on this website. However, please note that colours or product appearance may differ from how they appear on your screen due to the type of device you use and your device settings and configuration. We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be identical to those depicted on this website.

All product and service descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product or service at any time and may limit the quantities of any products we offer to any person, geographic region or jurisdiction, on a case-by-case basis.

SECTION 3 - RESTAURANT AND MENU INFORMATION

Where this website displays a menu or food and beverage information in connection with Saorma cu de toate or any other food service operation associated with SA&DA FOOD LTD, that information is provided for general reference purposes only.

Menu items, descriptions, ingredients, portion sizes, prices and availability are subject to change at any time without prior notice, due to factors including but not limited to seasonal availability, supplier changes, kitchen capacity and operational decisions. We make every reasonable effort to keep menu information current and accurate, but we do not guarantee that any item displayed on this website will be available at the time of your visit.

Errors, inaccuracies or omissions may occasionally appear in menu information, and we reserve the right to correct these at any time. The display of a menu on this website does not constitute a contractual offer or guarantee of service, and no contract for the supply of food or restaurant services is formed through browsing or viewing menu information online.

Allergen Notice: Menu descriptions on this website may not list every ingredient or potential allergen. If you or anyone in your party has a food allergy, intolerance or specific dietary requirement, you must inform a member of our staff directly before ordering, whether in person or through any available ordering channel. We cannot accept liability for any adverse reaction arising from failure to disclose dietary requirements, or from reliance solely on website menu information, without confirmation from our staff.

SECTION 4 - ORDERS

When you place an order through our website, you are making an offer to purchase. SA&DA FOOD LTD reserves the right to accept or decline your order for any reason at its sole discretion. Your order is not accepted until SA&DA FOOD LTD confirms acceptance by email or other written confirmation. We must receive and successfully process your payment before your order is accepted.

Please review your order carefully before submitting, as SA&DA FOOD LTD may be unable to accommodate cancellation requests once an order is accepted. In the event that we do not accept, amend or cancel an order, we will attempt to notify you using the contact details provided at the time of the order.

Your purchases are subject to return or exchange solely in accordance with our Refund Policy and your statutory rights under the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2014, where applicable.

You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export, unless otherwise agreed in writing with SA&DA FOOD LTD.

SECTION 5 - PRICES AND BILLING

Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation. Unless otherwise expressly stated, posted prices do not include VAT, applicable taxes, shipping, handling, customs or import charges, where relevant.

Prices posted on our website may differ from prices offered at our physical locations or through third parties. We may, from time to time, offer promotions that affect pricing and that are governed by separate terms. Where a conflict exists between promotional terms and these Terms, the promotional terms will govern.

You agree to provide current, complete and accurate payment and account information for all purchases. You agree to promptly update your account information, including your email address and payment details, so that we can complete your transactions and contact you as needed.

You represent and warrant that: (i) the payment information you provide is true, correct and complete; (ii) you are duly authorised to use the payment method provided; (iii) charges incurred by you will be honoured by your card or payment provider; and (iv) you will pay all charges at posted prices, including any applicable shipping, handling and taxes.

SECTION 6 - SHIPPING AND DELIVERY

We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing or events outside our reasonable control. Once products are transferred to the carrier, title and risk of loss passes to you, except where otherwise required by applicable law.

For perishable or food products, it is your responsibility to ensure that someone is available to receive the delivery at the address provided and to store the products appropriately upon receipt. We accept no liability for spoilage or deterioration of perishable goods arising from failed deliveries due to incorrect or incomplete delivery information provided by you.

SECTION 7 - INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, brand names, trading names, text, displays, images, graphics, product reviews, video and audio content, and the design, selection and arrangement thereof, are owned by SA&DA FOOD LTD, its affiliates or licensors and are protected by UK and international copyright, trademark and other intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit any of the material on the Services without our prior written consent.

Except as expressly provided herein, nothing in these Terms grants or shall be construed as granting a licence or other rights to you under any patent, trademark, copyright or other intellectual property of SA&DA FOOD LTD or any third party. All rights not expressly granted herein are reserved by SA&DA FOOD LTD.

The names, logos, trading names, product and service names, designs and slogans of SA&DA FOOD LTD, samircalin.com and Saorma cu de toate are trademarks or trading names of SA&DA FOOD LTD. You must not use such trademarks or trading names without our prior written permission.

SECTION 8 - OPTIONAL TOOLS AND THIRD-PARTY FEATURES

You may be provided with access to tools or features offered by third parties as part of the Services, which we neither monitor nor have control over.

You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through this website is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which those tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new features through the Services, including the release of new tools, integrations and resources. Such new features shall be deemed part of the Services and subject to these Terms of Service.

SECTION 9 - THIRD-PARTY LINKS

The Services may contain hyperlinks to websites provided or operated by third parties. We are not responsible for examining or evaluating the content or accuracy of any third-party websites you choose to access. If you decide to leave the Services to access third-party sites, you do so at your own risk.

We are not liable for any harm or damages related to your access of third-party websites, or your purchase or use of any products, services or content on third-party websites. Please review the third-party's policies carefully before engaging in any transaction. Complaints or questions regarding third-party products and services should be directed to the relevant third party.

SECTION 10 - PRIVACY POLICY AND DATA PROTECTION

All personal information we collect through the Services is subject to our Privacy Policy [LINK]. By using the Services, you acknowledge that you have read and understood our Privacy Policy.

All processing of personal data by SA&DA FOOD LTD is carried out in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Information you submit to the Services may be shared with third-party service providers who assist us in operating our website and conducting our business, where necessary for the performance of our services to you. Please review our Privacy Policy for full details on how we and our partners use your personal information.

SECTION 11 - FEEDBACK AND REVIEWS

If you submit, upload, post, email or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free licence to use, reproduce, modify, publish, distribute and display such Feedback in any medium for any purpose, including for commercial use, marketing and promotion of our Services.

You represent and warrant that: (i) you own or have all necessary rights to all Feedback; (ii) you have disclosed any compensation or incentives received in connection with your submission; and (iii) your Feedback will comply with these Terms. We are under no obligation to maintain your Feedback in confidence, to pay compensation for it, or to respond to it.

We may, but have no obligation to, monitor, edit or remove Feedback that we determine in our sole discretion to be unlawful, offensive, threatening, defamatory, obscene or otherwise objectionable, or that violates any party's intellectual property or these Terms of Service.

You agree that your Feedback will not violate any right of any third party, including copyright, trademark, privacy or other proprietary rights. You are solely responsible for any Feedback you make and its accuracy. We take no responsibility and assume no liability for any Feedback posted by you or any third party.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on or in the Services that contains typographical errors, inaccuracies or omissions relating to product descriptions, menu items, pricing, promotions, offers, shipping charges, transit times or availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is found to be inaccurate at any time without prior notice, including after you have submitted your order.

SECTION 13 - PROHIBITED USES

You may access and use the Services for lawful purposes only. You may not access or use the Services, directly or indirectly: (a) for any unlawful or malicious purpose; (b) to violate any applicable regulations, rules or laws; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage or intimidate any person; (e) to transmit false or misleading information; (f) to send, knowingly receive, upload, download, use or re-use any material that does not comply with these Terms; (g) to transmit any advertising or promotional material without our consent, including "junk mail", "chain letters", "spam" or any other similar solicitation; (h) to impersonate or attempt to impersonate any other person or entity; or (i) to engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services, or which may harm SA&DA FOOD LTD or users of the Services or expose them to liability.

In addition, you agree not to: (a) upload or transmit viruses or any other type of malicious code; (b) reproduce, duplicate, copy, extract, sell, resell or exploit any portion of the Services; (c) collect or track the personal information of others; (d) spam, phish, pharm or pretext the Services; (e) use any robot, spider, scraping tool, data extraction tool, automated process or AI tool, including agentic AI, to access the Services without our prior written consent; or (f) interfere with, bypass or circumvent the security or authorisation features of the Services. We reserve the right to suspend, disable or terminate your account at any time, without notice, if we determine that you have violated any part of these Terms.

SECTION 14 - AGENTS

14.1 This section ("Agent Terms") applies if you use, allow, enable or cause the deployment of an Agent to access, use or interact with any Services. "Agent" means any software or service that takes autonomous or semi-autonomous action on behalf of, or at the instruction of, any person or entity, and that can be executed without direct human supervision.

14.2 No Agent may access, use or interact with the Services unless it identifies itself at all times and operates in strict accordance with the requirements in section 14.4 below. No Agent may access the Services if we have requested that it refrain from doing so.

14.3 We may limit, including by technical measures, whether and how any Agent accesses, uses and interacts with the Services.

14.4 Agents must: (i) in all HTTP/HTTPS requests, identify that the request is from an Agent and disclose the name of the Agent by including the following in the user agent string: "Agent/[agent name]"; (ii) not conceal or obfuscate that any access, use or interactions are from an Agent, including by mimicking human behaviour or circumventing CAPTCHAs; (iii) respond truthfully to any question seeking to determine if interactions are coming from a human or a computer; (iv) not circumvent any measure intended to block, limit, modify or control Agent access to the Services.

SECTION 15 - TERMINATION

We may terminate this agreement or your access to the Services, or any part thereof, in our sole discretion at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.

The following sections will continue to apply following any termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver and Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

SECTION 16 - DISCLAIMER OF WARRANTIES

The information presented on or through the Services is made available solely for general information purposes. We do not warrant the accuracy, completeness or usefulness of this information. Any reliance you place on such information is strictly at your own risk.

EXCEPT AS EXPRESSLY STATED BY SA&DA FOOD LTD AND TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES AND ALL PRODUCTS AND SERVICES OFFERED THROUGH THE SERVICES ARE PROVIDED 'AS IS' AND 'AS AVAILABLE', WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE. NOTHING IN THESE TERMS AFFECTS YOUR STATUTORY RIGHTS AS A CONSUMER UNDER APPLICABLE UK LAW, INCLUDING THE CONSUMER RIGHTS ACT 2015.

SECTION 17 - LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO CASE SHALL SA&DA FOOD LTD, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS OR LICENSORS BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICES OR ANY PRODUCTS OR SERVICES PROCURED THROUGH THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES, INCLUDING BUT NOT LIMITED TO ANY ERRORS OR OMISSIONS IN ANY CONTENT OR MENU INFORMATION, OR ANY LOSS OR DAMAGE INCURRED AS A RESULT OF THE USE OF THE SERVICES OR ANY CONTENT POSTED, TRANSMITTED OR OTHERWISE MADE AVAILABLE VIA THE SERVICES, EVEN IF ADVISED OF THEIR POSSIBILITY.

NOTHING IN THESE TERMS LIMITS OR EXCLUDES OUR LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE, FRAUD OR FRAUDULENT MISREPRESENTATION, OR ANY OTHER LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE UK LAW.

SECTION 18 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless SA&DA FOOD LTD and our affiliates, partners, officers, directors, employees, agents, contractors, licensors and service providers from any losses, damages, liabilities or claims, including reasonable legal fees, payable to any third party due to or arising out of: (1) your breach of these Terms of Service or the documents they incorporate by reference; (2) your violation of any law or the rights of a third party; or (3) your access to and use of the Services.

We will notify you of any indemnifiable claim, provided that a failure to promptly notify will not relieve you of your obligations unless you are materially prejudiced. We may control the defence and settlement of such a claim at your expense, including choice of legal counsel, but will not settle any claim requiring non-monetary obligations from you without your consent, not to be unreasonably withheld. You will cooperate in the defence of indemnified claims, including by providing relevant documents.

SECTION 19 - SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 20 - WAIVER AND ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service, together with any policies or operating rules posted by us on this website, constitute the entire agreement and understanding between you and us and govern your use of the Services, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us, including any prior versions of the Terms of Service.

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 21 - ASSIGNMENT

You may not delegate, transfer or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent, and any such attempt will be null and void. We may transfer, assign or delegate these Terms and our rights and obligations without consent or notice to you.

SECTION 22 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of England and Wales. You and SA&DA FOOD LTD agree to submit to the exclusive jurisdiction of the courts of England and Wales in respect of any dispute or claim arising out of or in connection with these Terms or the Services.

SECTION 23 - HEADINGS

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 24 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, in our sole discretion, to update, change or replace any part of these Terms of Service by posting updates to our website. It is your responsibility to check this page periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will be effective on the date specified in the notice. Your continued use of or access to the Services following the posting of any changes to these Terms of Service constitutes your acceptance of those changes.

SECTION 25 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at: samircalin@gmail.com

SA&DA FOOD LTD Company Number: 16360511

Registered in England and Wales

Website: samircalin.com

Restaurant: Saorma cu de toate, Burnt Oak, London